Important Notice For FTX Capital Markets LLC (FTX Stocks) Customers
Where is my account?
Please be aware that the Recovery Portal is no longer accessible. As of September 30, 2023, the following action has been taken on your account:
Any fractional shares held in your account have been sold at market price.
A physical check for the amount of your cash balance, including the proceeds from the sale of stock, has been sent to your most recent address on file.
Any eligible whole shares of a company's stock that you owned were transferred to the company's transfer agent and are held in your name on their books. For transfer agent contact information, visit the company's Investor Relations website.
What if I did not receive my check?
Inquiries to confirm the mailing address of your check or to request that a check be reissued should be emailed to ftxcm-recovery@embed.com. A representative will respond as quickly as possible. Please note that any uncashed checks may be reported as unclaimed property to your state of residence after about one year.
Wondering about 2023 tax forms?
A consolidated Form 1099 for tax year 2023 will be sent to you if:
You sold shares of stock or exchange-traded funds (ETFs) in your account after January 1, 2023, or
Your account earned at least $10 in dividends in 2023, or
A stock you owned underwent a taxable event, such as a cash merger, in 2023.
Due to the shutdown of the Embed Clearing LLC business, tax forms will be mailed in Fall 2023 to the last known address on file. Please keep this document secure along with your personal tax records. Amounts reported on your 2023 Form 1099 should be reported on the appropriate schedules of your 2023 Federal Tax Return, and if applicable, State Income Tax Return.
Requesting a historical tax form or account statement?
Please email your request, including relevant details such as the year or time period being requested, to ftxcm-recovery@embed.com. A representative will respond as quickly as possible. To expedite your request, kindly include a copy of your driver's license to show proof of your identity.
If you have any questions, please send your inquiry to ftxcm-recovery@embed.com